Privacy Policy

This Privacy Policy describes how Affensus collects, uses, and protects your personal information.

By using our service, you agree to the collection and use of information in accordance with this policy.

Personal Information

We may collect personal information that you provide directly to us:

• Name and contact information
• Email address
• Account credentials
• Profile information

Usage Information

We automatically collect certain information about your use of our services:

• Learning progress and preferences
• Feature usage patterns
• Device and browser information
• Performance and error data

Mobile App Data

If you use our mobile applications, we may collect:

• Device identifiers
• App usage statistics
• Crash reports and diagnostics
• Push notification preferences

We use the information we collect to provide, maintain, and improve our services, communicate with you, and ensure security.

Your data helps us personalize your experience and develop new features that meet your needs.

Essential Cookies

These cookies are necessary for the website to function properly:

• Session management
• Security and authentication
• Language preferences
• Basic functionality

Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Usage analytics
• Performance monitoring
• Feature optimization
• User experience improvements

Cookie Management

You can control and manage cookies through your browser settings. However, disabling essential cookies may affect website functionality.

Third-Party Services

We may share data with trusted third-party service providers:

• Google Analytics for usage statistics
• Cloudflare for security and performance
• Payment processors for transactions
• Email service providers for communications

Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

GDPR Rights

Under GDPR, you have the right to access, rectify, erase, and restrict processing of your personal data.

You also have the right to data portability and to object to processing based on legitimate interests.

Retention Periods

We retain your personal information for as long as necessary to provide our services:

• Account data: Until account deletion
• Usage data: 2 years
• Analytics data: 26 months
• Support communications: 3 years

Deletion Procedures

You can request deletion of your account and associated data through your account settings or by contacting us directly.

Cross-Border Processing

Your data may be transferred to and processed in countries other than your own, including countries outside the European Economic Area.

Safeguards

We ensure adequate protection for international transfers through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Binding corporate rules where applicable

Age Restrictions

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Parental Controls

If you are a parent and believe your child has provided us with personal information, please contact us immediately.

Educational Use

For educational institutions using our services, we comply with applicable laws including COPPA and FERPA.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes.

Notification of Changes

We will notify you of significant changes through:

• Email notifications to registered users
• In-app notifications and banners
• Updated privacy policy page
• Social media announcements for major changes

Continued Use

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Privacy Questions

If you have questions about this Privacy Policy or our data practices, please contact us:

Response Time

We aim to respond to all privacy-related inquiries within 30 days.

Supervisory Authority

If you have concerns about our data processing, you have the right to lodge a complaint with your local data protection authority.